Mobile Case Study

Mobile Case Study for a medium-sized industrial equipment distributor, re-seller and warranty service organization.

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Who?

This spotlight is for our client that is a medium-sized industrial equipment distributor, re-seller and warranty service organization. They support transportation and real estate clients across North America and have operations in 15 states.

The Challenge

The head of purchasing was getting frustrated with the cost of their cellular services. Like many organizations, they relied on their mobile service rep to help contain costs. The service rep was helpful, and would suggest certain options, but these never seemed to resolve the underlying problems, just band-aid them for a time.

In early 2017, this client partnered with Televon on a Rapid Cost Reduction engagement. In the four months leading up to the engagement, the client was paying an average of $23K per month($57/device).

Where They Started

384

Devices

Monthly Bill ($K)

750

Data Usage (gb)

The Solution

Televon, using our industry expertise and analytics suite, devised a new service plan strategy that would not only dramatically reduce their monthly fees, but do so without changing carriers or adding any workload onto the client’s staff. After reviewing and evaluating our recommendations, the client decided to have Televon implement the recommendations in full. The results were amazing. The next month’s bill dropped over $8k (a 36% reduction).

The Results

So what about the long term impact? Is this a short term win where the monthly bill drops for a few months but then starts its slow creep back up? It’s been years since implementation and the average monthly bill remains $14.7k ($36/device).

Where They Are Now

408

Devices

14.7

Monthly Bill ($K)

850

Data Usage (gb)

Let's take a look

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Let us take a look. Our full analysis and written report is complimentary. If our recommendations aren’t implemented, you don’t owe us anything. It’s risk free
and near zero effort for your staff.