Reduce costs of both cellular services and hardware by 40% or more (~$20/user per month).
Devices show up on time, issues are resolved quickly, and bills are paid. The headache of managing cellular goes away.
A team of experts, on call, that work on your account. They know you, your organization, your devices, and your needs.
Conduct monthly bill reviews to identify unused devices and plan options that can save money.
Televon utilizes an advanced analytic system to create a custom Cellular Account Plan specific to your needs, reducing costs by 40% or more.
Our on-call team can make all necessary account, service and device changes (new users, new SIMs, add international, suspend device, etc.).
Televon constantly monitors your cellular usage, billing, and contract information to identify errors and cost reduction opportunities. After bill validation, we can initiate payment to ensure no late fees, finance charges or suspensions occur.
With a dedicated help line and ticketing system, your administrative team can get the help they need to address any issues, including user issue and device issues.
With Pro, you can publish a dedicated user help line that is maned by your dedicated Televon team.
Going beyond cost management and support, Televon takes on the device ordering, setting up, and user account provisioning process. With Televon, users receive a ready for work out of the box device.
When devices need to be returned (off-boarding, aged devices, etc.), Devices that can be reused, are refurbished and placed in inventory, ready for redeployment. Devices that have reached end of life, are securely and responsibly recycled.
Televon will engage directly with your MDM system to manage the provisioning and off-boarding of users and addressing device issues (locate, lock, etc.).
The demands on your IT team have expanded dramatically including heightened security and compliance requirements, accelerated patch cycles, and decentralized IT systems (SaaS, IaaS, and Networks, etc.). At the same time, it’s getting harder to fully staff an IT team. This forces difficult prioritization decisions around staff deployment.
Televon’s Mobility Management solution is implemented, managed and supported by IT professionals just like you. With Televon you will:
We work with all carriers including the big three (Verizon, AT&T, and T-mobile) as well as any smaller carrier or MVNO. Our systems and technology are agnostic to carrier network.
Managing a carrier account to ensure low cost and high productivity requires several different management actions to be successful. First, we analyze activity and match that to carrier plans to ensure lowest possible price. Next, we leverage our price benchmarking capability to compare your rate to other custom rates available. Finally, we apply un-published special pricing and promos.
No. There is no switching of carriers, devices or sims required. We work with your current carrier and assigned rep (if you have one). If you want to switch for someone we can help, but that is not required to work with us.
No, we can work within any MDM system and have experience with all of the major providers (Verizon, MobileIron, MaaS360, Intune, Miradore, VMWare, etc.).
Yes, we have partner relationships with Miradore, Microsoft Intune, and MaaS360. We can work with you to identify the best fit for your needs, and then implement the solution.
Yes, we can customize the solution to meet your needs. Some organizations want us to focus on carrier plans and order processing, while others are more interested in user support and MDM management. Let's talk to discuss your specific needs.
Yes, we decrease the cost of hardware acquisition by as much as 60%. It all depends on your hardware and payment strategy.
We work hard to minimize disruption to operations and decision making processes. If you have existing decision support systems (e.g., sharepoint forms, ticket systems, etc.) we can engage directly in these as if we were a new employee. There is no need to change processes.