T E L E V O N

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Unlocking Mobility, Empowering IT Teams

Improve your mobile security, device compliance and overall costs with Televon’s Mobility Management solution. With Televon not only will you never have a bricked phone again, but your carrier bills will be 40% less expensive.

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Image alt textImage alt textImage alt text Unlocking Mobility, Empowering IT Teams

What Is Mobility Management

Mobility management refers to the collection of services, systems, and procedures required to deploy and handle mobile devices (such as cellular phones, tablets, hotspots, IoT, etc.) for your workforce and field operations.

Although many organizations manage this in-house, the absence of specialized tools and training often leaves staff members struggling to keep up with demand. This can lead to added costs in the form of excessive payments for cellular plans and hardware, late fees, and even service outages.

Big Picture Benefits

Reduced Costs

Reduce costs of both cellular services and hardware by 40% or more (~$20/user per month).

Consistent Operation

Devices show up on time, issues are resolved quickly, and bills are paid. The headache of managing cellular goes away.

Dedicated Support

A team of experts, on call, that work on your account. They know you, your organization, your devices, and your needs.

Televon's Mobility Management Packages

Free
Base
Pro
  • Monthly Audit

    Conduct monthly bill reviews to identify unused devices and plan options that can save money.

  • Custom Cellular Accounts

    Televon utilizes an advanced analytic system to create a custom Cellular Account Plan specific to your needs, reducing costs by 40% or more. 

  • Change Management

    Our on-call team can make all necessary account, service and device changes (new users, new SIMs, add international, suspend device, etc.).

  • Bill Audit & Pay

    Televon constantly monitors your cellular usage, billing, and contract information to identify errors and cost reduction opportunities. After bill validation, we can initiate payment to ensure no late fees, finance charges or suspensions occur. 

  • Admin Support (8 to 5)

    With a dedicated help line and ticketing system, your administrative team can get the help they need to address any issues, including user issue and device issues.

  • User Support (8 to 5)

    With Pro, you can publish a dedicated user help line that is maned by your dedicated Televon team.

  • Device Deployment

    Going beyond cost management and support, Televon takes on the device ordering, setting up, and user account provisioning process. With Televon, users receive a ready for work out of the box device. 

  • Device Lifecycle Management

    When devices need to be returned (off-boarding, aged devices, etc.), Devices that can be reused, are refurbished and placed in inventory, ready for redeployment. Devices that have reached end of life, are securely and responsibly recycled. 

  • MDM Management

    Televon will engage directly with your MDM system to manage the provisioning and off-boarding of users and addressing device issues (locate, lock, etc.).

Clients that Trust Televon

Why Work with Televon?

The demands on your IT team have expanded dramatically including heightened security and compliance requirements, accelerated patch cycles, and decentralized IT systems (SaaS, IaaS, and Networks, etc.). At the same time, it’s getting harder to fully staff an IT team. This forces difficult prioritization decisions around staff deployment.

Televon’s Mobility Management solution is implemented, managed and supported by IT professionals just like you. With Televon you will:

  • Take control of your devices throughout their lifecycle
  • Lower your total cost of ownership 
  • Improve new hardware deployment accuracy
  • Reduce carrier bill costs dramatically
  • Improve adherence to compliance and security protocols

Curious, Let's Do A Mobile Audit?

What's Our Process?

#1 Audit System

We conduct a deep review of your current MDM, Device Inventory, Carrier Plans, and Current Processes. This forms the basis for our improvement and implementation plan.

#3 Optimize MDM

Either Implement an MDM, or Optimize an existing MDM, to ensure device deployment and compliance can be managed at scale. This includes profile creation, inetegration with Apple and Google/Android, and carrier DEP services.

#2 Reduce Costs

Implement needed improvements to your current carrier accounts and plan strategies. This includes updating device assignment information, cost center tagging, and plan cost reductions.

#4 Integrate Support

Establish support protocols and integrate with ticket with existing Ticketing system (or leverage Televon's). Pre-launch communication sent to teams. Establish monthly operations review meetings.

Frequently Asked Questions

See below to find out if Televon's Mobility Management Servics is right for your organization.

Which Cellular Carriers do you work with?

We work with all carriers including the big three (Verizon, AT&T, and T-mobile) as well as any smaller carrier or MVNO. Our systems and technology are agnostic to carrier network.

How can you save us 40%+ on our carrier plans?

Managing a carrier account to ensure low cost and high productivity requires several different management actions to be successful. First, we analyze activity and match that to carrier plans to ensure lowest possible price. Next, we leverage our price benchmarking capability to compare your rate to other custom rates available. Finally, we apply un-published special pricing and promos.

Do we have to switch carriers or SIM cards?

No. There is no switching of carriers, devices or sims required. We work with your current carrier and assigned rep (if you have one). If you want to switch for someone we can help, but that is not required to work with us.

If I have an MDM already, do we have to switch?

No, we can work within any MDM system and have experience with all of the major providers (Verizon, MobileIron, MaaS360, Intune, Miradore, VMWare, etc.).

If we don't have an MDM, can you implement one for us?

Yes, we have partner relationships with Miradore, Microsoft Intune, and MaaS360. We can work with you to identify the best fit for your needs, and then implement the solution.

Can we pick and choose the elements of the service?

Yes, we can customize the solution to meet your needs. Some organizations want us to focus on carrier plans and order processing, while others are more interested in user support and MDM management. Let's talk to discuss your specific needs.

Can you save us on device hardware costs?

Yes, we decrease the cost of hardware acquisition by as much as 60%. It all depends on your hardware and payment strategy.

What will our employees experience?

We work hard to minimize disruption to operations and decision making processes. If you have existing decision support systems (e.g., sharepoint forms, ticket systems, etc.) we can engage directly in these as if we were a new employee. There is no need to change processes.

Ready to Level Up Your  Mobile Program

 

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